- More flexibility and portability
A landline telephone service requires physical copper wires to connect your phone with an exchange. But using VoIP, all you need is an Internet connection and a handset.
You can move your phone around at any time. If your company employs hotdesking, employees can simply take their phones with them. A VoIP system is also perfect for employees who telecommute or spend lots of time at other locations other than your office. They can simply take their VoIP handset with them and receive calls wherever they set up office for the day.
If you’re moving your offices, you won’t have to wait for technicians to install or upgrade copper lines in your new premises. What’s more, you can retain your phone number without incurring extra charges. So, you just pick the phones up at the one end, and move them to the other.
As a business owner, you can also keep a close eye on how much time employees are spending on the phone and receive alerts for long or expensive calls.
VoIp offers better control over who your employees are contacting. You can whitelist and blacklist certain numbers, bill customers for certain phone calls and set call limits and budgets.
Your VoIP telephone service can be scaled according to your needs. You can add new components and upgrade the software to include new features. If your business is growing and you need more lines in a hurry, scaling up is quick, easy and stress free.