Telviva One User Guide

Note that this documentation is for the Telviva One Web Client.  For Telviva Mobile, please follow this link.

Telviva One User Guide

Overview

Pricing

Accessing Telviva One

Requirements & Network Optimisations

Installation & Users Guide 

No Installation is necessary and the application works in your web browser

Logging in, out & Password Reset

Permissions & Notifications

Making Calls & calls management

Transferring Calls

Voicemail

General questions & answers

Some Frequently Asked Questions below

I can't log in, how do I retrieve my username & password?

I can't hear the other party

The other party can't hear me

The call quality is poor

I would like to enable Operating System level notifications of calls

How much data does Telviva VoIP use?

Acknowledgements

I couldn't find my answer here, how do I contact support?