Telviva One User Guide

Note that this documentation is for the Telviva One Web Client.  For Telviva Mobile, please follow this link.

Telviva One User Guide



Accessing Telviva One

Requirements & Network Optimisations

Installation & Users Guide 

No Installation is necessary and the application works in your web browser

Logging in, out & Password Reset

Permissions & Notifications

Making Calls & calls management

Transferring Calls


General questions & answers

Some Frequently Asked Questions below

I can't log in, how do I retrieve my username & password?

I can't hear the other party

The other party can't hear me

The call quality is poor

I would like to enable Operating System level notifications of calls

How much data does Telviva VoIP use?


I couldn't find my answer here, how do I contact support?