Services Pricing 2017-09-27T10:00:25+00:00

Telviva Services Pricing

 

  
 
Starter Bundle
Cost per additional user:
Cost per additional voice channel:
Cost per client or site:
Recommended for:
Extensions:
Voice channels:
Cost to Landline:
Rate to Vodacom and MTN:
Rate to Cell C and Telkom Mobile:
True per sec billing:
Interbranch Calls & Calls to other Telviva clients
Number porting:
Smartphone App:
Migrate Package:
Contract term:
Vibe built in:
Installation Cost:
Network Access Required:
Back-up Access:

Telviva Cloud PBX Classic

Starter Bundle : R2,985/month Includes 15 users, 8 voice channels and connectivity
Cost per additional user: : R 79 / person / month
Cost per additional voice channel: : R 65 / voice channel / month
Cost per client or site: : See starter bundle
Recommended for: : Users spend less than 15 min per day on the phone
Extensions: : 15+
Voice channels: : 8+
Cost to Landline: : 26c / min
Rate to Vodacom and MTN: : 60c / min
Rate to Cell C and Telkom Mobile: : 60c / min
True per sec billing: : Yes
Interbranch Calls & Calls to other Telviva clients : Free
Number porting: : R 85 / number to port. Thereafter R 2.50 / number / month
Smartphone App: : Yes. Cost dependant on app store
Migrate Package: : 1 calendar month notice. 1 migration / year
Contract term: : 12 Months. 90 days notice thereafter
Vibe built in: : Yes
Installation Cost: : The greater of: R 99 / ext or R 5,000
Network Access Required: : Telviva Managed: Fibre, EEE, Diginet or Microwave. First site included free in starter bundle
Back-up Access: : Telviva managed: ADSL or LTE
 

Cloud PBX Professional

Starter Bundle : R3,985/month Includes 15 users, 8 voice channels and connectivity
Cost per additional user: : R 159 / person / month
Cost per additional voice channel: : R 65 / voice channel / month
Cost per client or site: : See starter bundle
Recommended for: : Users spend more than 15 min per day on the phone
Extensions: : 15+
Voice channels: : 8+
Cost to Landline: : 20c / min
Rate to Vodacom and MTN: : 20c / min
Rate to Cell C and Telkom Mobile: : 25c / min
True per sec billing: : Yes
Interbranch Calls & Calls to other Telviva clients : Free
Number porting: : R 85 / number to port. Thereafter R 2.50 / number / month
Smartphone App: : Yes. Cost dependant on app store
Migrate Package: : 1 calendar month notice. 1 migration / year
Contract term: : 12 Months. 90 days notice thereafter
Vibe built in: : Yes
Installation Cost: : The greater of: R 99 / ext or R 5,000
Network Access Required: : Telviva Managed: Fibre, EEE, Diginet or Microwave. First site included free in starter bundle
Back-up Access: : Telviva managed: ADSL or LTE
 

Cloud Contact Centre

Starter Bundle : R4,950/month in addition to Cloud PBX package Includes 10 users.
Cost per additional user: : R 495 / seat / month (in additon to hosted PBX ext)
Cost per additional voice channel: : Provided by underlying Cloud PBX package
Cost per client or site: : See starter bundle
Recommended for: : The contact centre agent
Extensions: : Convert 10+ TELVIVA extensions to CONTACT CENTER extensions
Voice channels: : 8+
Cost to Landline: : Determined by Cloud PBX package
Rate to Vodacom and MTN: : Determined by Cloud PBX package
Rate to Cell C and Telkom Mobile: : Determined by Cloud PBX package
True per sec billing: : Yes
Interbranch Calls & Calls to other Telviva clients : Free
Number porting: : R 85 / number to port. Thereafter R 2.50 / number / month
Smartphone App: : Yes. Cost dependant on app store
Migrate Package: : 1 calendar month notice. 2 migrations / year
Contract term: : 12 Months. 90 days notice thereafter
Vibe built in: : Yes
Installation Cost: : The greater of: R 950 / ext or R 9 500 (in addition to underlying Cloud PBX setup)
Network Access Required: : Telviva Managed: Fibre, EEE, Diginet or Microwave. First site included free in starter bundle
Back-up Access: : Telviva managed: ADSL or LTE
 

Telviva SIP Service

Starter Bundle : R745/month Includes 10 voice channels.
Cost per additional user: : ___
Cost per additional voice channel: : R 65 / voice channel / month
Cost per client or site: : See starter bundle
Recommended for: : Sites with site-based PBX equipment
Extensions: : NA
Voice channels: : 10+
Cost to Landline: : 26c / min
Rate to Vodacom and MTN: : 60c / min
Rate to Cell C and Telkom Mobile: : 60c / min
True per sec billing: : Yes
Interbranch Calls & Calls to other Telviva clients : Configuration Dependent
Number porting: : R 85 / number to port. Thereafter R 2.50 / number / month
Smartphone App: : ___
Migrate Package: : 1 calendar month notice. 2 migrations / year
Contract term: : 12 Month contract. 90 days notice thereafter
Vibe built in: : Yes
Installation Cost: : R 3 680 / site
Network Access Required: : Telviva Managed: Diginet, Fibre, Microwave or PSTN: PRI or BRI
Back-up Access: : Telviva managed: ADSL or LTE or PSTN: (BRI or PRI)