Your call quality and experience of the apps will largely be determined by the underlying network access. You can expect a call quality experience similar to talking using WhatsApp or Skype. We use a voice codec that is designed to cope with packet loss but there are limits to what it can achieve. We expect that staff with fibre at their off-site workplace should have a good experience. The experience over ADSL or LTE may be variable. For Telviva Mobile a correctly configured WiFi network or LTE access is required.
With many people working from home overall internet traffic has increased significantly - European internet exchanges are talking about a 50% rise in internet traffic. This may result in congestion on consumer internet services. Please have your staff work with their ISPs if quality becomes a problem.
It is good practice to limit other usages on the internet connection while using Telviva One. Video streaming is a big bandwidth user.
While Google Chrome has a good acoustic echo canceller when using your computer's microphone and speakers, the other party on the call may hear some echo or background noise. We strongly recommend using a headset and are procuring stocks to assist