A Website is capable of collecting certain information about persons who access a Website or attempt to use its functions. Telviva’s primary goal in collecting personal and business information is to provide a customised experience on our network of sites. This includes personalisation services, interactive communications, business transaction information, and other types of services. Telviva is the sole owner of all information collected by the Websites. To the extent that Telviva provides access to this information to others, the parameters for such disclosure are set forth herein.
To review some portions of the Website, you must complete a registration form. During registration, you may be asked to provide verifiable contact and identity information. This information may be used to establish the identity of account holders and may be retained by Telviva. Further, if you submit an application for a product, service, or information to us through any Website, Telviva may collect and retain the content of the application or correspondence that Telviva receives, the email address from which it was sent, and Telviva’s response, if any.
The personal information we collect as part of any entry/registration process also provides us a means to inform you of product updates or revisions, additional special offers, or to notify you of products and services that relate directly to your specific interests and needs. During the entry/registration process, we give you the opportunity to decline e-mail communications from other parties to whom we may provide such information.
Some of our web pages use “cookies” or other information collection devices so that we can better serve you with more tailored information when you return to our Website. Cookies are identifiers which a website sends to your browser to keep on your computer to facilitate your next visit to our site. You can set your browser to notify you when you are sent a cookie, so that you can choose to decline or accept it.
We may use IP addresses and web server log files to analyse trends, administer a Website, track a user’s movement, and gather broad demographic information for aggregate use. Additionally, in areas of a Website requiring registration, we may use this information from time to time to police a Website for unregistered users (but we undertake no obligation to do so). Information of this type may be combined with cookies or other sources of information for these purposes. Specifically, through the use of web server log files, any or all of the following information may be accessed, collected, analysed, and stored during or after your visits to the Website: the name of the domain name from which you access the Internet; the date and time you access the Website; the pages you visit on the Website and the sequence in which you visit them; the amount of time you spent on a particular Website page; the Internet address of a website that you visit immediately before or after visiting our Website; the Internet address from which you linked directly to our Website, if any; the type of operating system on your computer; the type of browser that you are using to view a Website. These and similar types of information may also be collected by “web-bugs” or single-pixel gifs and by other means.
Information Use and Disclosure
Telviva may use the information obtainable from a Website for editorial and feedback purposes and for other purposes.
For example, Telviva may provide aggregate information to its in-house and independent sales representatives, use the information for marketing and promotional purposes, for a statistical analysis of user behavior, for product development, to inform advertisers as to how many visitors have seen or clicked on their advertisements, to target markets and to formulate our own proprietary and business strategies and plans. Any information that you actively provide to us, such as names, postal and email addresses, and phone numbers may be added to our databases and if you elect to allow such use, may be used by us to contact you regarding Website updates, new products and services and for other purposes specifically allowed by you when you supply such information.
Telviva may retain the content of any customer service web form or email that Telviva receives, the email from which it is sent, and our response, if any. Content and other information related to emails sent by user to Telviva may be used as testimonials or for any other marketing purpose, except that no marketing communications unrelated to the subject matter of the submission will be sent to the email address from which such email or form is sent unless the user specifically elects to receive additional marketing materials or we obtain the email address through another avenue that permits such use. In all cases, email addresses may be compared to subscription or customer lists of Telviva and its business partners.
Where completion of a sale or shipment requires the use of information, such as credit card information, shipping addresses, or contact persons, Telviva may use the information to the extent necessary.
Telviva may use the information collected to analyse trends, administer Websites, track user movement, and gather broad demographic information for aggregate use, to monitor or to improve the use and satisfaction of a Website, and to customise, upgrade, or configure the layout or content of a Website.
Telviva may share and disclose aggregated user statistics and demographic information in order to describe our services to prospective and existing partners, advertisers, or other third parties, and for other lawful purposes. This information is not linked to any personal information that can identify any individual person. Under confidentiality agreements, Telviva may match user information with third-party data. Telviva may disclose your personal information to business partners unless you directly inform us that you prefer we not do so.
Links to Third Party Sites
Telviva’s Websites take precautions to protect our users’ information. We use standard industry mechanisms to protect customer data from unauthorised access, for example, by using password protection and standard encryption methods. We also take measures off-line to protect your information that is known to Telviva to be financial and business sensitive information to the same extent that we take measures to protect our own such information.
You may edit your account information and account profile at any time using your email address and password. Do not divulge your password to anyone. Telviva will never ask you for your password in an unsolicited telephone call or in an unsolicited e-mail. Remember to sign out of your account and close your browser window when you have finished your work. This may help to protect against access by others to your personal and business information if you share a computer or are using a computer in a public place.