Telviva One

FROM R79

per user/month*

Cost effective, scalable and future fit business communications

  • Fixed line
  • Mobile
  • Online portal with webphone
  • Telviva free call community
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Touchpoint

FROM R249

per user/month*

Multi-channel engagement for customer facing teams

  • Multi chat option
  • Preset phrases
  • Live chat from anywhere
  • CRM integration
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Contact Centre

FROM R495

per user/month*

Easy agent collaboration and 5-star customer experiences

  • Transparent costing
  • Real time reporting
  • Highly scalable
  • Custom dashboards
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PACKAGE

Telviva One:
Essentials
Telviva One:
Premium
Cloud Phone System Cloud Phone, Chat & Video
From R79/user/month* From R159/user/month*
Cloud Business Phone
Feature-rich Cloud PBX
Fixed line extension
Mobile application
Webphone
Telviva One Portal
In and outbound calls
Transfers
User friendly dashboard
Voicemail
Call History
Contacts
Manage DND
Cloud Integrations
Contacts Management
Google Contacts & Calendar
MS365 Contacts & Calendar
Collaboration
1:1 Chat
Create group chats
Videoconference Meetings
Screen Sharing
Raise Hand
Active speaker view
Host Controls
Telephone line participant (PSTN)
Up to 25 participants per meeting
80 participant hours of conferencing per user (aggregated)

*Costs are subject to needs analysis and scoping.

Let’s start a conversation

We know every business has unique requirements.
Get a free needs assessment and obligation-free quote.

Get a quote

Pricing tables are best viewed in landscape mode.

PACKAGE

CONNECT REACH OMNI
Feature-rich call centre functionality with powerful management and reporting. Create targeted outbound calling campaigns with automatic or predictive dialling. One omni-channel desktop interface, including email, voice, web chat and social media.
From R495
user/month*
From R595
user/month*
From R810
user/month*
Minimum 10 users Minimum 10 users Minimum 10 users
Inbound / Outbound / Blended
After Call Survey
Dashboards
Realtime monitoring
Reporting
Scheduled reporting
Custom Dashboards
Agent One View
Web chat
CRM integration
Customer History
Contact Manager
Custom Reports
Predictive Dialling
Power Dialling (1:1)
Outbound Campaigns (Announcements)
Web Chat
Email
SMS
Social Media (WhatsApp, Twitter, etc)

*Costs are subject to needs analysis and scoping.

Let’s start a conversation

We know every business has unique requirements.
Get a free needs assessment and obligation-free quote.

Get a quote