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Contact Centre2020-09-07T12:08:14+00:00

Enjoy easy agent collaboration and 5-star customer experiences, with a choice of contact centre solutions – from basic to full omnichannel.

Our experienced professional services team will help you evaluate the best fit for your needs.

Connect

Feature-rich call centre functionality with powerful management and reporting.

Reach

Create targeted outbound calling campaigns with automatic or predictive dialling.

Omni

One omnichannel desktop interface, including email, voice, web chat and social media.

Cost effective solutions

Get a choice of high-end contact centre solutions with transparent costing that puts you in complete control of your tech spend.

Ease of integration

Quick to deploy and easy to scale up or down. Telviva provides open APIs to enable integration with your business processes.

Report on business metrics

One easy web-based dashboard with configurable security for internal and external users. You can also configure and report on your own business metrics.

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Start growing customer satisfaction.

Boost your productivity and create better customer experiences.

From R2 475 per month for 5 agents

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