WhatsApp policy update: what it means for business users
In a country where mobile devices are abundant, and often the only way to get connected, WhatsApp Business offers local companies the use of an existing app on people's [...]
In a country where mobile devices are abundant, and often the only way to get connected, WhatsApp Business offers local companies the use of an existing app on people's [...]
Our customers have been steadily moving away from communication methods such as traditional circuit switched calls or even emails in favour of voice over IP (VoIP) calls, instant messaging [...]
While remote working has been talked about for many a year, the forced changes brought about this year has shown that this is not just a vision, but an [...]
Snap question for CEOs and decision-makers: What is the lifetime value of your average customer? Do you have this figure at your fingertips, in Rands and cents? If you [...]
Businesses that offer better experiences to their customers earn between 4% and 8% above their competitors, research shows. While it isn’t wrong to add more technology, bots and automated [...]
A secure and efficient distributed working environment has become one of the top business priorities. With the lockdown in South Africa, many companies have had to embrace remote working [...]
In terms of wireless connectivity, South Africa is in a fairly great space. Thanks to an expansive 4G infrastructure, both consumers and businesses can perform all manner of internet-related [...]
PBX Vs. PABX. Is There Really A Difference? The world of telecoms can be a tricky one. Websites all over seem to give a lot of information on their [...]
You’ve Got Fibre, Now What? On the back of grand promises by an ISP, you’ve made the decision to get fibre. But why is that an important step for [...]
MWC Insights: Future Telecoms Leapfrog From Supply to Demand Digitisation is transforming the supplier-consumer dynamic in the telecoms industry. Whereas before there were relatively few suppliers and a booming [...]