Case study: Pink Elephant
“We’ve enjoyed great cost savings with Telviva and are impressed with the reliability and responsiveness of the Telviva team. The free support is also invaluable.” Anton Fourie Head of [...]
Preparing your business for the office of the future
While remote working has been talked about for many a year, the forced changes brought about this year has shown that this is not just a vision, but an [...]
Do you really know the true cost of a lost opportunity?
Snap question for CEOs and decision-makers: What is the lifetime value of your average customer? Do you have this figure at your fingertips, in Rands and cents? If you [...]
Why excellent customer service is an internal journey
Businesses that offer better experiences to their customers earn between 4% and 8% above their competitors, research shows. While it isn’t wrong to add more technology, bots and automated [...]
SD-WAN is secure networking for a new way of working
A secure and efficient distributed working environment has become one of the top business priorities. With the lockdown in South Africa, many companies have had to embrace remote working [...]
Case Study: Servest
“With Telviva, you always feel that they are after your best interests, always eager to take your business to a better level. Whether it’s cost savings, quality or service [...]
Case Study: Diesel-Electric Group
Customer name: Diesel-Electric Group Industry: Automotive, Retail Intelligent cloud business system boosts sales for Diesel-Electric The Diesel-Electric Group is a network of independently owned Bosch contract partners and franchise [...]
Understanding 5G and the Innovations the Technology Can Provide in South Africa
In terms of wireless connectivity, South Africa is in a fairly great space. Thanks to an expansive 4G infrastructure, both consumers and businesses can perform all manner of internet-related [...]
PBX Vs. PABX. Is There Really A Difference?
PBX Vs. PABX. Is There Really A Difference? The world of telecoms can be a tricky one. Websites all over seem to give a lot of information on their [...]
You’ve Got Fibre, Now What?
You’ve Got Fibre, Now What? On the back of grand promises by an ISP, you’ve made the decision to get fibre. But why is that an important step for [...]