Record and store calls for quality assurance, staff training, dispute resolution or security reasons – no on-site hardware required.
Calls are easy to retrieve: includes comprehensive search-and listen on the web function. This functionality can be added to any Telviva product.
Need compliant call recording?
Upgrade to Atmos Call Cabinet for compliant call recording storage.
Fully compliant & secure
Enjoy peace of mind with fully compliant call storage (FICA, HIPPA, FAIS, POPIA, CPA). All calls are stored in an individually secured environment, encrypted with a rotating encryption methodology unique to each call.
Better contact centre performance
Analyse customer/agent audio and screen interaction. Full quality assurance and analytics capability
Never run out of space – unlimited cloud based storage capacity.
Let’s start a conversation
Start monitoring calls today and grow your customer experience