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What our customers have to say
At Synaq we have to be available to our customers 24/7. Using Telviva has allowed us to custom design call flows for our mission critical service. Users can answer their phone extensions at their desks or even on their smartphones if they are out of the office. This improves reachability and therefore improves the customer experience.
David Jacobson, Managing Director, Synaq
Telviva’s Cloud PBX solution is reliable, easy to deploy and requires very little maintenance. It has really simplified our communication process and reduced our overall telephony operating costs by more than 40% through smart routing and removing legacy infrastructure. Telviva has a ‘can do’ attitude and always puts the customer first.
Paul du Toit, Former Chief Information Officer, Old Mutual Finance
When it comes to being a business partner, Telviva exceeds expectations. Rating Telviva against other vendors, as a benchmark, very few come close. You always feel that they are after your best interests, always eager to take your business to a better level. Whether it’s cost savings, quality or service improvement, they always exceed expectations.
Praneel Matai, Director of Innovation and System Development, Corporate, Servest
We’ve enjoyed great cost savings with Telviva and are impressed with the reliability and responsiveness of the Telviva team. The free support is also invaluable.
Anton Fourie, Head of Service Centre, Pink Elephant
I’ve never experienced flexibility like that PABX environment and we now have that with Telviva. What I love about it is that it’s completely flexible. You can set it up exactly how you need it, across multiple different locations and it just works amazingly. I would recommend Telviva to any business with telecommunications needs.
Wolfgang von Ey, Director, Diesel-Electric Group
Overall, we saw an immediate and visible cost reduction of over 20% resulting primarily from a decline in spending on core call usage, as Edcon was able to benefit from free on-network voice calls between the different branches.
Nieshell Watson, Divisional Executive for Commercial, Edcon
I love working with Telviva! The team is always willing and able to assist. Their drive for innovation makes them the perfect partner for our growing business.
Lindi Brogneri, Operations Manager, DPO South Africa
Using Telviva has helped us efficiently and cost-effectively stay in touch with our plumbers 24/7. The mobile voice solution has helped to better engage with customers, managing agents and insurance companies Additionally, the service we have received from AnD Communications, a local KZN company owned by Telviva, has been exceptional, and they have assisted whenever we have faced a challenge. I give them ten stars for service.
"There's one word that comes to mind when describing Telviva: Ease. How easy it was for us to get onboarded with Telviva; right from the way they guided us through the entire process, the exceptional [...]