Over 700 companies and 2500 sites have benefited from evolving their voice solution.
Telviva Features & Benefits
Telviva has a powerful feature set for South African Business’s
Our extended business hours support is available to help you with any assistance you may require across all our PBX, Contact Centre, VOIP and Network services.
All our managed services run on private address space and are managed with a point to point tunnel protocol, ensuring that the link cannot be snooped or accessed by a third party.
100% UPTIME GUARANTEED
Create your disaster recovery plan using our automated fail-over settings.
FULLY MANAGED SERVICES
We will design and provide a secure, managed telephony link based on your requirements.
FLEXIBLE PRICING PLANS
With competitive per second rates to all destinations, and free inter-company and free inter-community calls, Telviva allows your business to communicate at a fraction of the cost of PSTN or mobile calls.
EASY TO MANAGE
Tailor our feature rich PBX platform, to fit your workflow, corporate structure, and scale. Get real-time PBX management and reporting tools when using our browser-based applications and dashboards. Anytime anywhere. Our cloud based PBX ensures that you stay in control. Telviva continues to add new world class features to the hundreds already available to our clients. With our single price for the full PBX feature set, you can feel assured that the features you might need in the future are available without hidden cost.
Don’t Just Take Our Word For It, Read It From Them
Jurgen Sorton, Servest Group
“Using Telviva, Connection Telecom has given us a cloud PBX that services all our nationwide sites over a variety of access networks. This works well for us because we can use the network option that is best suited to the site, and at the same time have a centralised telecoms solution with all the controls and standardised features across the company. The Servest Group consolidated a number of branches in 2015 and normally voice would require extensive planning, especially when call centres are involved. Using a cloud based PBX solution allowed us to move call centre staff and end users with zero impact to the business at a fraction of the cost normally attributed to a project of this kind. Most importantly we outperformed our forecasted cost saving on telecoms for the financial year.”
Andre Potgieter, Ster Kinekor
“Telviva is the hosted PBX that we run across various Ster Kinekor companies and to the Cinema network across the country. It’s the right solution for us for a number of reasons, but more importantly, we are interested in the support and service we get from suppliers. With Connection Telecom we know that if we have a problem or a challenge we can speak to the right people and they’ll work hard and fast to help us.”
David Jacobson, Managing Director
“At Synaq we have to be available to our customers 24/7. Because we manage a mission critical service, we must make sure that every customer call gets an immediate answer. Using Telviva has allowed us to design the call flows that match our workflows so that our telecom solution works for us and not the other way around. For example, our users can answer their phone extensions at their desks or even on their smartphones if they are out of the office. This improves reachability and therefore improves the customer experience.”
Mike Tandy, Firedart
“We were looking at moving premises and one of our biggest requirements was to keep our existing phone numbers. Our supplier at the time wasn’t able to assist with this, so we turned to Connection Telecom for assistance. Not only were they able to port our existing numbers but they also provided us with a Cloud hosted PBX which has significantly reduced our costs and assisted in growing our business. In today’s day and age, versatility for a scalable business is vital, and Connection Telecom was the only supplier who was flexible enough to meet our requirements.”
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